Welcome to clickbooq’s Support Knowledgebase

This Knowledgebase supports our current HTML-based (v3) platform only.

If you are using our legacy Flash-based platform, click here.

Browse our Knowledge Base articles or Submit a Support Ticket if you’re having trouble.

We’re here to help!

Latest Updates
New Feature: Integrated Blogs
Posted on 25 September 2015 12:56 PM

We're happy to announce that clickbooq websites now feature integrated blogs!

You can start using this feature right now. Just log into your Toolbox and click the new Blog tab.

And creating posts is easy, too. Add tags, embed a gallery, upload images, and even add contact forms or maps. You can do it all with our unique page builder tools. 

Check out our growing Blog support articles to learn more.

Read more »


With the pending release of our new clickbooq v3 (HTML5) platform, we are also announcing the End-of-Life (EOL) of our “legacy” Flash-based platform.

Websites hosted on the legacy system will continue to be served for 1 year, until March 1, 2016. After this date, the legacy platform will be shutdown. All users must migrate to the new platform by the EOL date.

Read more »

New Support Ticket System: Welcome Zendesk!
Posted on 13 April 2012 12:23 PM

In order to provide an improved support experience, we have started to transition to a new support ticket system. All new support tickets willnow be handled by Zendesk – an award winning helpdesk solution that's provided support for more than 65 million people worldwide!

Zendesk will help us better manage support requests and get you the support you need quickly and accurately. And with more login options using popular sign in protocols, you have many ways to access and review your ticket requests.

Please note: Your old login to the support center will not work in the new Zendesk system.

Click here to submit your support request!

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clickbooq is pleased to announce “Presentation Mode” – fullscreen viewing of your portfolios! Now, your visitors can view your best work on any size display – from the smallest netbooks up to the largest desktop displays. What’s more, you can control your viewing directly from your keyboard: left and right arrow keys navigate through your portfolio images quickly and intuitively – a great way to show off your work to clients.

With a huge image resolution of 1800x1200px (3:2), your images will scale beautifully. Choose to have your viewers enable fullscreen viewing on their own, or enable automatic fullscreen viewing for your clickbooq website and Presentation Mode will take over automatically once a portfolio is accessed.

This is a free update for all clickbooq users!

Download our User Guide to enable it for your website today!

Read more »

Lightboxes are now viewable on Mobile Devices!
Posted on 18 August 2011 03:26 PM
Now you can share Lightboxes and view them on your favorite mobile device. Lightboxes will automatically launch into our enhanced Mobile experience, with fullscreen image views and swipe gestures enabled. Enjoy!
Read more »

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